We're here for you. Whether you have a question about your treatment, need help with your account, or just want to learn more, our team is ready.
Fill out the form below and we'll get back to you within 24 hours on business days.
Our support team is made up of real people who care about your experience. Reach out any time.
Quick answers to things we hear often.
We respond to all inquiries within 24 hours during business days (Monday through Friday, 9am to 6pm PST). Messages submitted over the weekend will receive a reply the following Monday morning.
Yes, you can cancel anytime. There are no contracts and no cancellation fees. Simply contact us and we will process your cancellation before your next billing cycle. We're committed to making this as simple as possible.
If you're experiencing a medical emergency, call 911 immediately or go to your nearest emergency room. Kind MD is not an emergency medical service. Our clinical team handles routine telehealth consultations only and cannot respond to urgent or life-threatening situations.
Please review our Returns & Refund Policy for full details on eligibility and timelines. You can also contact us directly through this form and a member of our team will walk you through the process.
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